Import support emails as 'ticket_data.csv'
Automated Ticket Tagging
Automatically tag incoming support tickets for efficient categorization and prioritization in Help Scout.
Import customer emails as 'customer_feedback.csv'
Update ticket tags in 'updated_tickets.csv'
Customer Sentiment Analysis
Analyze customer emails for sentiment to improve service and identify urgent issues quickly.
Perform sentiment analysis on emails
Export sentiment reports to 'sentiment_analysis.csv'
Import new tickets as 'new_support_tickets.csv'
Support Ticket Routing
Route support tickets to the appropriate team based on content analysis for faster resolution.
Analyze and route tickets to teams