Automation Update

Triggers when an automation rule is updated.

Trigger

View Update

Triggers when a view is updated.

Trigger

New View

Triggers when a new view is created.

Trigger

New Automation

Triggers when a new automation rule is created.

Trigger

New Macro

Triggers when a new macro is created.

Trigger

Macro Update

Triggers when a macro is updated.

Trigger

Group Update

Triggers when a group's details are updated.

Trigger

New Group

Triggers when a new group is created.

Trigger

Satisfaction Rating Received

Triggers when a satisfaction rating is received.

Trigger

New Agent

Triggers when a new agent is created.

Trigger

Agent Update

Triggers when an agent's details are updated.

Trigger

New Comment

Triggers when a new comment is added to a ticket.

Trigger

User Update

Triggers when a user's details are updated.

Trigger

Organization Update

Triggers when an organization's details are updated.

Trigger

New Organization

Triggers when a new organization is added.

Trigger

New User

Triggers when a new user is created.

Trigger

Ticket Update

Triggers when a ticket is updated.

Trigger

New Ticket

Triggers when a new ticket is created.

Trigger

Delete View

Deletes a view from Zendesk.

Action

Create View

Creates a new view to organize tickets.

Action

Update View

Updates an existing view.

Action

Delete Automation

Deletes an automation rule from Zendesk.

Action

Update Automation

Updates an existing automation rule.

Action

Create Macro

Creates a new macro for ticket responses.

Action

Create Automation

Creates a new automation rule.

Action

Update Macro

Updates an existing macro.

Action

Delete Macro

Deletes a macro from Zendesk.

Action

Delete Agent

Deletes an agent from Zendesk.

Action

Update Group

Updates an existing group's details.

Action

Delete Group

Deletes a group from Zendesk.

Action

Create Group

Creates a new group for agents.

Action

Add Tags to Ticket

Adds tags to a specified ticket.

Action

Send Email Notification

Sends an email notification from Zendesk.

Action

Delete Organization

Deletes an organization.

Action

Create Agent

Creates a new agent in Zendesk.

Action

Update Organization

Updates an existing organization.

Action

Update Agent

Updates an existing agent's details.

Action

Remove Tags from Ticket

Removes tags from a specified ticket.

Action

Assign Ticket

Assigns a ticket to an agent or group.

Action

Change Ticket Status

Changes the status of a ticket.

Action

Create Organization

Creates a new organization.

Action

Delete Ticket

Deletes an existing ticket.

Action

Delete User

Deletes a user from Zendesk.

Action

Create Comment

Adds a comment to a ticket.

Action

Create User

Creates a new user in Zendesk.

Action

Update User

Updates an existing user's details.

Action

Update Ticket

Updates an existing ticket.

Action

Create Ticket

Creates a new ticket in Zendesk.

Action

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Trigger Description

Action Name

Trigger Description

Action Name

Trigger Description

AI Action Name

Trigger Description which will be a bit long

Trigger Name

Trigger Description

AI Action Name

Trigger Description

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Trigger Description

Trigger Name

Trigger Description

Trigger Name

Trigger Description

Nanonets

Zendesk

Connect sources

Import 'frequent_questions.csv' for processing.

Generate automated responses.

Send 'auto_responses.csv'.

Run Workflow

Connect sources

Import 'support_messages.csv' for analysis.

Analyze sentiment of messages.

Export 'sentiment_analysis.csv'.

Run Workflow

Connect sources

Import 'new_tickets.csv' for categorization.

Categorize tickets by topic.

Update 'categorized_tickets.csv'.

Run Workflow

uncover new possibilities

Contact us to enhance your workflows today

Convert solved Zendesk support tickets into Salesforce leads and add them to a Mailchimp campaign.

Run Workflow

Create Jira issues from Zendesk tickets and document them in Confluence automatically.

Run Workflow

Tickets marked as 'bug' in Zendesk create Trello cards and corresponding GitHub issues.

Run Workflow

Track Zendesk support tickets related to Shopify orders and update finances in QuickBooks.

Run Workflow

Turn Zendesk tickets into Asana tasks and schedule them in Google Calendar.

Run Workflow

When a ticket is resolved on Zendesk, notify a Slack channel and log details in a Google Sheet.

Run Workflow

Build Workflows within minutes

Use natural language to create and run workflows that interact with all your apps and data.

Connect with your documents, apps and databases

Create workflows using natural language

Read information, write data, and perform actions in your apps and databases.

Seamless App Integrations

Connect your apps, databases and documents to create unified workflows that automate manual tasks.

Connects with your documents, apps and databases

Real time data sync between data sources

Create workflows that perform in-app tasks for you

Use AI within Workflows

Build and use custom LLMs to write texts, post responses and execute RAG workflows within apps.

Create a custom LLM using your data

Train on custom data sources - Emails, Support Tickets, Customer Databases and more

Create workflows and chatbots using custom LLMs

Zendesk offers a comprehensive customer service solution that streamlines interactions through its app. The platform facilitates better support, engagement, and understanding between businesses and their clients. It includes ticketing systems, knowledge bases, and customer support channels like email, phone, chat, and social media. Zendesk’s app is developed to enhance the efficiency of support teams and provide valuable insights into customer needs, ensuring issues are addressed promptly and effectively.

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common use cases

Import 'frequent_questions.csv' for processing.

Automated Responses

Generate and send automated responses to common questions in support tickets.

Import 'support_messages.csv' for analysis.

Send 'auto_responses.csv'.

Integrate LiveChat with your apps to get started

Customer Sentiment Analysis

Zendesk

Nanonets

common use cases

Analyze customer support messages to gauge sentiment and prioritize urgent cases.

Analyze sentiment of messages.

Export 'sentiment_analysis.csv'.

Import 'new_tickets.csv' for categorization.

Ticket Categorization

Automatically categorize incoming support tickets by topic for efficient resolution.

Categorize tickets by topic.

uncover new possibilities

Contact us to enhance your workflows today

Integrations with nanonets

Update 'categorized_tickets.csv'.

Nanonets AI Export 3

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Outreach

Shopify

Discord

Hubspot

Mailchimp

Pipedrive

Lusha

Slack

Monday

Notion

Openai

Snovio

Stripe

Webhook

Airtable

Typeform

Convertio

Salesforce

Shipstation

Sendgrid

Livechat

Leadconnector

Phantombuster

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Affinity

Apollo

App Store

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Ashby

Attio

BambooHR

Bloobirds

Facebook Lead Ads

Outlook

GitHub

Google Docs

Google Drive

Calendly

Zoom

Webflow

Google Calendar

Trello

Intercom

ClickUp

DocuSign

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Data security is our top priority

Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy

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Automation stories straight from our
customers

Dennis Elder

Director of Product, PayGround

“There was a visible difference in how the app worked, and we were able to appeal to our customers by making it easy to pay bills”

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Kale Flaspohler

Financial Advisor, ProPartners Wealth

“We are seeing a major difference in accuracy, as Nanonets provides a >95% accuracy which has helped cut down our processing time by ~50%.”

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Catherine Gallagher

Accounts Payable, SaltPay

“Nanonets' direct integration with SAP helped SaltPay automate a crucial part of their Accounts Payable process”

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Luke Faulkner

Product Manager, Tapi

“Tapi has been able to save 70% on invoicing costs, improve customer experience by turnaround of seconds from >6hrs and free up staff members from tedious work”

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Ryan Hess

Head of Accounts Payable, ACM

"I have built a relationship with Nanonets which is an important ideal of ACM and it feels now as if they are part of the family."

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Tay Kim

Product Operations Manager, Expatrio

"A great product and amazing customer support. Their response time was amazing. They went an extra mile to figure a plan that helps us scale our business."

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High performer on G2

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4.9 Rating on GetApp