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Triggers when an automation rule is updated.
Triggers when a view is updated.
Triggers when a new view is created.
Triggers when a new automation rule is created.
Triggers when a new macro is created.
Triggers when a macro is updated.
Triggers when a group's details are updated.
Triggers when a new group is created.
Triggers when a satisfaction rating is received.
Triggers when a new agent is created.
Triggers when an agent's details are updated.
Triggers when a new comment is added to a ticket.
Triggers when a user's details are updated.
Triggers when an organization's details are updated.
Triggers when a new organization is added.
Triggers when a new user is created.
Triggers when a ticket is updated.
Triggers when a new ticket is created.
Deletes a view from Zendesk.
Creates a new view to organize tickets.
Updates an existing view.
Deletes an automation rule from Zendesk.
Updates an existing automation rule.
Creates a new macro for ticket responses.
Creates a new automation rule.
Updates an existing macro.
Deletes a macro from Zendesk.
Deletes an agent from Zendesk.
Updates an existing group's details.
Deletes a group from Zendesk.
Creates a new group for agents.
Adds tags to a specified ticket.
Sends an email notification from Zendesk.
Deletes an organization.
Creates a new agent in Zendesk.
Updates an existing organization.
Updates an existing agent's details.
Removes tags from a specified ticket.
Assigns a ticket to an agent or group.
Changes the status of a ticket.
Creates a new organization.
Deletes an existing ticket.
Deletes a user from Zendesk.
Adds a comment to a ticket.
Creates a new user in Zendesk.
Updates an existing user's details.
Updates an existing ticket.
Creates a new ticket in Zendesk.
Triggers when a file comment is deleted.
Triggers when a file is deleted.
Triggers when a file is shared in a channel.
Triggers when a file comment is edited.
Triggers when the Slack app is uninstalled.
Triggers when a comment is added to a file.
Triggers when a file is changed.
Triggers when the app is mentioned in a channel.
Triggers when a usergroup is enabled.
Triggers when a user's status changes.
Triggers when a usergroup is disabled.
Triggers when a new usergroup is created.
Triggers when a usergroup is updated.
Triggers when a channel's topic is changed.
Triggers when an existing message is updated.
Triggers when a new channel is created.
Triggers when a new reaction is added to a message.
Triggers when a new direct message is received.
Triggers when a new mention is made.
Triggers when a new message is posted to a channel.
Pins a message to a channel.
Enables a usergroup within the workspace.
Removes a user from a usergroup.
Disables a usergroup from the workspace.
Adds a user to a specified usergroup.
Creates a new usergroup or workspace sub-team.
Updates an existing usergroup's properties.
Posts a temporary message to a channel.
Unpins a message from a channel.
Uploads a file to a channel or direct message.
Sets a user's custom status.
Sets or changes a channel's purpose.
Invites a user to join a channel.
Removes a user from a channel.
Archives a specified channel.
Adds a reaction to a message.
Sets or changes a channel's topic.
Creates a new channel.
Deletes a message from a channel or conversation.
Removes a reaction from a message.
Updates a previously sent message.
Sends a direct message to a specified user.
Sends a new message to a specified channel.
Triggers when an automation rule is updated.
Triggers when a view is updated.
Triggers when a new view is created.
Triggers when a new automation rule is created.
Triggers when a new macro is created.
Triggers when a macro is updated.
Triggers when a group's details are updated.
Triggers when a new group is created.
Triggers when a satisfaction rating is received.
Triggers when a new agent is created.
Triggers when an agent's details are updated.
Triggers when a new comment is added to a ticket.
Triggers when a user's details are updated.
Triggers when an organization's details are updated.
Triggers when a new organization is added.
Triggers when a new user is created.
Triggers when a ticket is updated.
Triggers when a new ticket is created.
Deletes a view from Zendesk.
Creates a new view to organize tickets.
Updates an existing view.
Deletes an automation rule from Zendesk.
Updates an existing automation rule.
Creates a new macro for ticket responses.
Creates a new automation rule.
Updates an existing macro.
Deletes a macro from Zendesk.
Deletes an agent from Zendesk.
Updates an existing group's details.
Deletes a group from Zendesk.
Creates a new group for agents.
Adds tags to a specified ticket.
Sends an email notification from Zendesk.
Deletes an organization.
Creates a new agent in Zendesk.
Updates an existing organization.
Updates an existing agent's details.
Removes tags from a specified ticket.
Assigns a ticket to an agent or group.
Changes the status of a ticket.
Creates a new organization.
Deletes an existing ticket.
Deletes a user from Zendesk.
Adds a comment to a ticket.
Creates a new user in Zendesk.
Updates an existing user's details.
Updates an existing ticket.
Creates a new ticket in Zendesk.
Triggers when a file comment is deleted.
Triggers when a file is deleted.
Triggers when a file is shared in a channel.
Triggers when a file comment is edited.
Triggers when the Slack app is uninstalled.
Triggers when a comment is added to a file.
Triggers when a file is changed.
Triggers when the app is mentioned in a channel.
Triggers when a usergroup is enabled.
Triggers when a user's status changes.
Triggers when a usergroup is disabled.
Triggers when a new usergroup is created.
Triggers when a usergroup is updated.
Triggers when a channel's topic is changed.
Triggers when an existing message is updated.
Triggers when a new channel is created.
Triggers when a new reaction is added to a message.
Triggers when a new direct message is received.
Triggers when a new mention is made.
Triggers when a new message is posted to a channel.
Pins a message to a channel.
Enables a usergroup within the workspace.
Removes a user from a usergroup.
Disables a usergroup from the workspace.
Adds a user to a specified usergroup.
Creates a new usergroup or workspace sub-team.
Updates an existing usergroup's properties.
Posts a temporary message to a channel.
Unpins a message from a channel.
Uploads a file to a channel or direct message.
Sets a user's custom status.
Sets or changes a channel's purpose.
Invites a user to join a channel.
Removes a user from a channel.
Archives a specified channel.
Adds a reaction to a message.
Sets or changes a channel's topic.
Creates a new channel.
Deletes a message from a channel or conversation.
Removes a reaction from a message.
Updates a previously sent message.
Sends a direct message to a specified user.
Sends a new message to a specified channel.
Triggers when an automation rule is updated.
Triggers when a view is updated.
Triggers when a new view is created.
Triggers when a new automation rule is created.
Triggers when a new macro is created.
Triggers when a macro is updated.
Triggers when a group's details are updated.
Triggers when a new group is created.
Triggers when a satisfaction rating is received.
Triggers when a new agent is created.
Triggers when an agent's details are updated.
Triggers when a new comment is added to a ticket.
Triggers when a user's details are updated.
Triggers when an organization's details are updated.
Triggers when a new organization is added.
Triggers when a new user is created.
Triggers when a ticket is updated.
Triggers when a new ticket is created.
Deletes a view from Zendesk.
Creates a new view to organize tickets.
Updates an existing view.
Deletes an automation rule from Zendesk.
Updates an existing automation rule.
Creates a new macro for ticket responses.
Creates a new automation rule.
Updates an existing macro.
Deletes a macro from Zendesk.
Deletes an agent from Zendesk.
Updates an existing group's details.
Deletes a group from Zendesk.
Creates a new group for agents.
Adds tags to a specified ticket.
Sends an email notification from Zendesk.
Deletes an organization.
Creates a new agent in Zendesk.
Updates an existing organization.
Updates an existing agent's details.
Removes tags from a specified ticket.
Assigns a ticket to an agent or group.
Changes the status of a ticket.
Creates a new organization.
Deletes an existing ticket.
Deletes a user from Zendesk.
Adds a comment to a ticket.
Creates a new user in Zendesk.
Updates an existing user's details.
Updates an existing ticket.
Creates a new ticket in Zendesk.
Triggers when a file comment is deleted.
Triggers when a file is deleted.
Triggers when a file is shared in a channel.
Triggers when a file comment is edited.
Triggers when the Slack app is uninstalled.
Triggers when a comment is added to a file.
Triggers when a file is changed.
Triggers when the app is mentioned in a channel.
Triggers when a usergroup is enabled.
Triggers when a user's status changes.
Triggers when a usergroup is disabled.
Triggers when a new usergroup is created.
Triggers when a usergroup is updated.
Triggers when a channel's topic is changed.
Triggers when an existing message is updated.
Triggers when a new channel is created.
Triggers when a new reaction is added to a message.
Triggers when a new direct message is received.
Triggers when a new mention is made.
Triggers when a new message is posted to a channel.
Pins a message to a channel.
Enables a usergroup within the workspace.
Removes a user from a usergroup.
Disables a usergroup from the workspace.
Adds a user to a specified usergroup.
Creates a new usergroup or workspace sub-team.
Updates an existing usergroup's properties.
Posts a temporary message to a channel.
Unpins a message from a channel.
Uploads a file to a channel or direct message.
Sets a user's custom status.
Sets or changes a channel's purpose.
Invites a user to join a channel.
Removes a user from a channel.
Archives a specified channel.
Adds a reaction to a message.
Sets or changes a channel's topic.
Creates a new channel.
Deletes a message from a channel or conversation.
Removes a reaction from a message.
Updates a previously sent message.
Sends a direct message to a specified user.
Sends a new message to a specified channel.
Seamlessly export data to your CRM, WMS, or database directly, or choose from XLS, CSV, or XML formats for offline use.
Seamlessly export data to your CRM, WMS, or database directly, or choose from XLS, CSV, or XML formats for offline use.
Use natural language to create and run workflows that interact with all your apps and data.
Connect your apps, databases and documents to create unified workflows that automate manual tasks.
Build and use custom LLMs to write texts, post responses and execute RAG workflows within apps.
Zendesk's integration strengthens customer service by centralizing communication channels within its app for seamless support.
Slack enhances teamwork through channels for group discussions, direct messages for privacy, and seamless integration with popular work apps.
Nanonets prioritises the confidentiality and integrity of your data. As a testament to our commitment, we adhere to stringent compliance standards, including GDPR, SOC 2, and HIPAA. Privacy Policy
Zendesk ticket received
AI-Powered Ticket Routing Optimization
Streamline support with AI-driven Slack to Zendesk ticket prioritization. Ensure fast, accurate issue routing and customer service excellence with our workflow automation.
Automatically assigns prioritized tickets to appropriate Zendesk support queues for efficient resolution.
Streamline customer service with an automated workflow linking Slack interactions to Zendesk tickets for a unified customer history overview.
Nanonets AI parses Zendesk ticket data, identifying customer information and conversation context from Slack history.